ITaaS is a game-changer, a radically different way to manage IT. Here’s what you need to consider before making the switch. If you’ve read a couple of my blogs about the IT-as-a-Service model, you probably realize it’s a game-changer. To refresh your memory, it maximizes the value IT delivers because it aligns IT much
DevOps is changing the services industry, especially in the people model. Here’s an important question for service providers in the Digital Age: Can you achieve the same impact in a distributed DevOps environment as you can in a collocated DevOps environment? Clearly, because of where the industry makes money, the industry would like the
My wife and I are like the service industry, particularly the arbitrage-based talent service industry – maturing rapidly. These days, while we think about how we’re moving into our golden years with the prospect of being surrounded by loved ones and hopefully grandchildren, I think the prospect for the service industry is quite different.
CIOs and their IT teams are bombarded with major changes on nearly every front these days. Shifting to a software-defined environment is one of the top agenda items in many enterprises. But what does this shift in operations really mean? Are the benefits really worth the headaches of major operational change? We are in