I am the CEO of Everest Group, a leading research firm I founded in 1991 with headquarters in Dallas and offices around the globe. Over the past 30+ years, I have led Everest Group to be on the frontier of the global services industry – today that means delivering critical research insights to help organizations think differently as they navigate transitions, disruptions, and transformations. I am also the author of the industry best-selling book, “Turning Lead Into Gold: the Demystification of Outsourcing.” You can find me regularly featured in international business media including the Wall Street Journal, New York Times, and Financial Times, and I am a frequent keynote speaker at various industry events.