Monthly Archive:: July 2019
Four Guidelines for Success in Innovation in Digital Transformation
On July 23, 2019 In Thought Leadership
A problem afflicts many companies undertaking transformation: they aren’t ready for innovation. But they need innovation to change their competitive positioning in the market. Today, many companies want their IT organizations to partner with the business to create opportunities for innovation and supportive services that drive transformation. And they look to their procurement chief
Managing Services: A More Effective Approach
On July 18, 2019 In Featured, Thought Leadership
In a recent blog post, I explained that companies need to reconceive their services as an evolving journey and need to rethink how they manage services. That’s because services are becoming more strategic in a digital environment and require ongoing commitment and focus to ensure they deliver on their promise. Their evolving nature makes
Companies Need To Rethink How They Manage Services In a Digital Environment
On July 9, 2019 In Featured, Thought Leadership
Buying services is no longer a matter of decisions that stand independently, like buying technology or products. In the past, many companies had the misconception that services are “one and done” or that they could be built and then be fine or at least fine for three or four years. But that’s not the