Monthly Archive:: June 2021

Companies that create annual budgets will find their 2021 budget busted because of the rapidly increasing rise in the price of talent – both for internal employees and for talent provided by third-party service providers. Even the wage situation six months ago is significantly different from now, as are the chances for hiring and

Every company wants to create new value for competitive advantage. One component of value is hyperproductivity. In the past, I blogged about eight levers that help achieve hyperproductivity; and I have observed more than one company achieve a 350% productivity improvement in a year using these levers. I now want to focus on one of those

Do you know that some software development teams have improved their productivity by 100-200% in a year, and some even by 350%? Most companies complain that their IT teams do not operate quickly enough and/or do not meet business needs. I blogged in the past about how to drive dramatic productivity improvements. But as I

Every company contracting with third-party service providers wants a provider that gives them a good price. On the surface, this is an obvious selection criterion that would put a provider in the winner column. But customer experience is a much deeper and more valuable evaluation component than pricing. Read more in my blog on

We at Everest Group see companies now taking a step back from their practice of the last 10-20 years in contracting with third parties for many different services across the BPO or BPS category and IT stacks. Their step-forward goal is portfolio rationalization – consolidating and reducing the number of vendors and service providers