How to Future-proof Your Transformation Project

I recently came across an observation about parenting that I think is wisely applicable to business decisions: “When we make assumptions, we contribute to the complexity rather than the simplicity of a problem, making it more difficult to solve.” It’s a trap that companies often fall into at the outset of a digital or business transformation initiative aimed at achieving breakthrough performance.

Leaders tasked with driving the transformation are asked to plan how to reach the end-state goals in the company’s vision. But those detailed plans and road maps fail with a high degree of regularity. The problem: even though they know the destination, they don’t know what challenges await them and what adjustments will be necessary on the multi-year journey.