The Impact Of Leaders’ Transformation Knowledge Gap

Too many transformation initiatives aiming at breakthrough performance hit critical roadblocks that can quickly spiral into costly delays or even a failed initiative. Why is that? The primary problem that afflicts initiatives is the knowledge gap in leaders’ understanding of the nature of the transformation journey and what it requires. The usual focus of discussion among leaders at the outset of a major transformation is “Can we do it?” This is the wrong question. Instead, the focus should be on “What will it take to do it?” Here are three tips (among many others) on what it takes.

  1. Ensure Executive Ongoing Commitment To Complex Change

There is no “silver bullet” for a journey in which your company will reconceive the value it delivers to customers and end users as well as how it delivers that value. Often, leaders believe that changing only one or two components of the business will drive the desired impact. Their mistaken mindset underestimates the scale, complexity and cross-functional nature of the necessary change. The level of change encompasses many elements of the business model.

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