Challenges In Companies Reducing Third-Party Service Providers | Blog
On June 1, 2021 In Featured, Thought Leadership
We at Everest Group see companies now taking a step back from their practice of the last 10-20 years in contracting with third parties for many different services across the BPO or BPS category and IT stacks. Their step-forward goal is portfolio rationalization – consolidating and reducing the number of vendors and service providers in their portfolio. This creates substantial challenges in their organizations as well as pricing challenges in the services industry.