change management Archive
Digital Transformation: 3 Change Management Mistakes to Avoid
On October 2, 2020 In Thought Leadership
Change can be painful for companies and individuals. But if you are undergoing a digital transformation, there’s simply no getting around it. In fact, the degree of change is greater, and there is a cascading set of consequences for these deep changes, which each require their own change management. At Everest Group, executives often
Breakthrough Metrics for Solutioning a Customer Transformation Journey
On November 12, 2015 In Thought Leadership
There’s no silver bullet for driving change; it’s a challenge in any organization and services providers and their clients struggle with this. In working with providers and buyers on transformation deals over the years, I observed the need for breakthrough metrics to drive the change through the buyer’s organization. As I mentioned in my
Technology Is Advancing Quickly; So Why Are Organizations Changing So Slowly?
On October 22, 2015 In Thought Leadership
The pace of new technology is advancing exponentially. But organizations change so slowly. This is particularly frustrating if you’re a senior executive who sees the opportunity to drive efficiencies or value and by making big changes in your organization, yet you find it’s painful and difficult to drive change and you can only make
Next-Generation Options Change Relationships with Service Providers
On November 18, 2014 In Thought Leadership
The 16th century political theorist Machiavelli wrote that there is “nothing more dangerous, or more doubtful of success, than to attempt to introduce a new order of things.” I think we should remember his words as we embark on the journey to embrace the next-generation solutions entering the services marketplace. Next-generation options are now
Don’t Buy an Analytics Ticket Unless You’re Prepared to Go on the Ride
On September 20, 2013 In Thought Leadership
There are bountiful opportunities today to use Big Data analytics and business intelligence technologies to change the game. But before you quicken your pace to the nearest tech store, you need to stop and recognize what “change the game” really means. Certainly it means that the analytics software can yield insights that could help