Dell Archive
Are We Hearing the Swan Song for RIM Services?
On March 21, 2014 In Thought Leadership
Remote infrastructure management (RIM) services were the disrupter for asset-heavy infrastructure services over the past several years and, in all likelihood, will continue to be for the next few years. However, as we look down the road it appears that RIM will hit the speed bump of automation and cloud, which will impact RIM
Just Like CSC and Dell, Sell Your Truck While It’s Still Running
On October 23, 2013 In Thought Leadership
When Bobby Pinson recorded his country & western song “Don’t Ask Me How I Know” dispensing bits of wisdom, I’m sure he didn’t realize he was providing advice to service providers. But my favorite line in the song is also great advice for today’s BPO providers — “Sell your truck while it’s still running.”