digital services Archive
Trends in Third-Party Service Providers Transitioning To Digital Services
On June 6, 2018 In Thought Leadership
Third-party service providers are redefining how they compete in the new digital world. The pressure to gain market-leading positions intensifies as the new digital business model threatens to shift market share and upend existing market leaders. At the heart of this new business model is a shift away from labor arbitrage and its FTE
Powerful Wave of Digital Services Has a Classic Snarl for ROI
On February 13, 2017 In Thought Leadership
The world of business strategies is changing for U.S. businesses. All eyes are now on the bottom-line cost and productivity improvements achievable through digital technologies such as automation, analytics, robotic process automation (RPA), cognitive computing and cloud, along with their associated digital business models. The same is true with third-party service providers — all