digital washing Archive
Companies Can’t Get What They Want Without A New Services Delivery Model And New Contractual Mechanism
On February 27, 2018 In Thought Leadership
The possibilities promised in taking full advantage of the new digital IT environment characterized especially by agile, DevOps, automation and cloud, are exciting. However, service providers struggle to deliver digital services at their customary profit levels, and customers aren’t prepared to buy the new digital environment because they’re stuck with their existing purchasing/contracting vehicle.