end-to-end Archive

Customers Changing Core Objectives for Services Industry and IT Delivery

There is a secular shift occurring within IT services. Many businesses are shifting from functional orientation – where cost and reliability are the key objectives – to a new focus where business value and cycle time are the new objective functions. This shift has big and very serious implications for organizations that encompass the

The Challenge of Security Services in the Internet of Things

The first thing to think about in the nature of Internet of Things security is that you have to recognize this is not “one and done.” The fight to secure your IoT environment is an activity that continues in perpetuity. The resources you initially allocate will be substantial, but they will escalate and costs

A Rose by Any Other Name

Shakespeare said a rose by any other name would smell as sweet. However, what the eternal bard did not say but easily could have is that it would not have sold as well. The rose that’s catching fire now in the marketplace is as-a-service offerings. But service providers are confusing the market. As-a-service offerings

The Consumerization of IT and Business Processes: Why the Shift to End-to-End Processing Puts Power in the Hands of the User

Consumerization is widely credited as one of the seminal factors transforming the world of IT and forcing structural change on corporate IT departments. At the core of this consumerization is a fundamental change in expectations by the user community. Along with the average Joe becoming increasingly accustomed to downloading an app to a smart