Infosys Archive

Understanding Infosys Whistleblower Impacts On Customers, Shareholders And Employees

The Infosys board of directors recently received a whistleblower’s letter making a set of claims. The substantive claim is that Infosys may be inappropriately recognizing revenue in some of its large deals. The whistleblower’s accusation is causing a fair amount of excitement in the press. I want to put this situation in context and

New Infosys CEO Salil Parekh Brings Commitment to Digital Transformation

Recently, Infosys appointed Salil S. Parekh, formerly a Group Executive Board member at Capgemini, as CEO and MD of Infosys. His selection was a surprising choice. He lacks the industry profile of Infosys’ prior CEOs and has no prior experience as a CEO. But I believe he is a talented executive who is well

Is Infosys on Course for Stability and Growth?

The management squabbles of Infosys occupied headlines this year, culminating when CEO Vishal Sikka resigned in August. The same day, the company brought former co-founder and ex-CEO Nandan Nilekani in as non-executive chairman of the board, and I blogged that Infosys was taking a big step toward stability. Nilekani declared in a post-earnings conference

Optimism Rising as Nilekani Returns to Infosys as Board Chairman

The management squabbling, blaming and furor that played out publicly in the news for months before and since last week’s resignation of Infosys CEO Vishal Sikka is enough to cripple any business. It seemed the firm faced a daunting uphill battle to move beyond the instability and uncertainties the infighting caused and to identify

Infosys CEO Exit Leaves Important Questions

Vishal Sikka, CEO of Infosys, resigned on August 18. Although he will stay on as executive vice chairman, I believe his departure as CEO calls the current Infosys strategy into question. Formerly an SAP executive, Sikka was brought on board as CEO in 2014 – the first outsider to head Infosys. He was tasked

Is Infosys Stepping Up Its Acquisition Game?

The disruptive turmoil of the digital revolution is felt in all corners of the world, particularly among India’s service providers. In several blogs, I’ve discussed the differing tactics third-party IT and business service providers are using to address the steep challenges in the changing market. The steps they’re taking to clamp down on the

How to Evaluate Your Service Providers in 2017

In a video discussion, General Electric’s CEO Jeff Immelt discussed digital transformation and stated that companies must “either embrace the future or you’ll find yourself not able to satisfy your customers.” Third-party IT and business service providers also face a changing market and are taking steps to align themselves with the new business realities

The Infosys Dilemma

Is Infosys moving in the right direction? At the end of 2014, I blogged that Vishal Sikka, who had been on board as CEO and MD only a few months, had made an effective start in reshaping the company’s strategy. In Q1 2015, I blogged about how Infosys was aligning with the digital direction

Consequences of Infosys Taking Market Share

As we at Everest Group study issues in service industry growth, it’s clear that Infosys has effectively doubled its growth rate under CEO Vishal Sikka. In fact, Infosys has gone from a six percent growth rate to 12 percent, putting Infosys back into the leaders quadrant in terms of growth. Today it’s one of

Human Robots

Much of the industrial arbitrage industry is based on developing tight and clear SOPs (standard operating procedure) for work, putting it into large factories in India where very bright people are asked to operate with tightly defined parameters and conform to them very rigorously and then go home. Unfortunately, in doing so, we inadvertently