ITaaS Archive

Are IT Shared Services Dead?

For the last 30 years, companies have built shared service organizations, and IT shared services units have been the best known of these. IT shared services have created a lot of value for companies, delivering high-quality, low-cost IT capacity. But today they’re almost like zombies – resembling a body that’s alive but really isn’t.

How to Shape Your IT-as-a-Service Strategy

ITaaS is a game-changer, a radically different way to manage IT. Here’s what you need to consider before making the switch. If you’ve read a couple of my blogs about the IT-as-a-Service model, you probably realize it’s a game-changer. To refresh your memory, it maximizes the value IT delivers because it aligns IT much