NASSCOM Archive
Big Shifts at 2017 NASSCOM India Leadership Forum
On February 23, 2017 In Thought Leadership
I think the annual NASSCOM conference is always a great time. I get to catch up with old friends, at least one-third of the Indian service providers industry’s leadership attends and it’s an insightful venue for capturing the mood of the industry’s providers. This year the mood was more somber and more reflective than
Sell Digital Services, Not Apps Rationalization
On April 1, 2015 In Thought Leadership
After coming back from Nasscom and discussing the inflection change coming to the services industry, I’ve observed a lot of service providers preparing for the shift – especially the apps providers. But I see them making a mistake: putting too much emphasis on apps rationalization and rearchitecting. It’s not that apps rationalization and rearchitecting
What I Found Out at NASSCOM India Leadership Forum 2014
On March 6, 2014 In Thought Leadership
Conversations at the recent NASSCOM India Leadership Forum 2014 in Mumbai were injected with a dose of confidence and optimism — but were also guarded in their outlook for India’s growth in the global services market this year. Central to the message is that the industry is on an upswing. I noted that the
LeaderSpeak @ NILF
On January 22, 2013 In Thought Leadership
Originally posted on NASSCOM Peter Bendor-Samuel, Founder and CEO of Everest Group, talks about the future of outsourcing and global services. Peter will be speaking at the NASSCOM India Leadership Forum 2013. Q: What are the key trends and drivers of the outsourcing industry today? I see three key trends emerging. The first trend
My Service Provider is Verticalizing…Why Should I Care?
On October 3, 2011 In Thought Leadership
At every NASSCOM event this year, there has been a buzz about verticalization and how every ITO and BPO provider, both large and small, is rushing to adopt it. To many industry observers, this has the feel of retail stores seeking to run out their own version of the latest hot fashion from Paris.