regulatory environment Archive
Automation Feeds Desire for Onshore Services
On May 29, 2015 In Thought Leadership
There’s a lot of rethinking going on in North American businesses in light of new technologies. In Everest Group’s conversations with clients and in round table discussions we’ve been holding in the industry, we find that these mature companies believe automation gives them the ability to bring their work back on shore. After more
Will the Fed’s New Posture Have a Material Impact on the Global Services Industry?
On December 11, 2013 In Thought Leadership
After many years of reviewing and thinking through the implications, the Federal Reserve last week issued guidance to banks about the extent of their use of outsourcing. As The Wall Street Journal reported, the Fed raised red flags about state banks and bank holding companies using third-party service providers for information technology and bank
Infosys Moves On, But There Are Chilling Immigration Reform Implications for Others in the Industry
On October 31, 2013 In Thought Leadership
The U.S. federal government this week announced a settlement agreement with Infosys with a record fine of $34 million — a penalty Infosys agreed to pay in settlement of the investigation related to its I-9 paperwork errors and H1-B and B-1 visa matters. There is both good news and bad news in this settlement.