service industry Archive
The Upshot at NASSCOM 2016
On March 4, 2016 In Thought Leadership
I recently returned from NASSCOM 2016 and, on the long plane ride, reflected on what I heard and observed. I think what I learned can be told through the metaphor of storytelling. While I was at NASSCOM, a beautiful romance story unfolded. That romance is all around the digital marketplace and the potential it