Service Providers Archive
My Service Provider is Verticalizing…Why Should I Care?
On October 3, 2011 In Thought Leadership
At every NASSCOM event this year, there has been a buzz about verticalization and how every ITO and BPO provider, both large and small, is rushing to adopt it. To many industry observers, this has the feel of retail stores seeking to run out their own version of the latest hot fashion from Paris.