Thought Leadership Archive

Impact of Brexit on the UK Outsourcing Industry

There’s no doubt that Brexit created a slowdown in European outsourcing during the last two quarters, especially in the UK. How long will the slowdown last? Let’s look at what’s really going on. The reason Brexit contributed to slowdown is because it created indecision and senior management attention was captivated by the unthinkable prospect

Is Your Incumbent Service Ecosystem the Source for Lacking Performance Breakthroughs?

In three of my recent blogs, I’ve discussed the possible reasons as to why companies are only getting modest, incremental benefits from vetted, powerful new technologies such as cloud, analytics, cognitive computing and robotic process automation (RPA). These technologies should be making big differences – performance breakthroughs. As I’ve mentioned, we at Everest Group

Is Lack of Talent the Reason for Not Achieving Desired Performance Breakthroughs?

If you’re following my blogs regularly, you know that I’ve been discussing what we at Everest Group think is the issue of our time. Vetted, powerful new technologies such as cloud, analytics, cognitive computing and robotic process automation (RPA) should be making big differences in businesses; but for the most part, they’re achieving only

Is Technology the Reason You’re Not Achieving Performance Breakthroughs?

In my prior blog, I discussed the phenomenon that vetted, powerful new technologies such as cloud, analytics, cognitive computing and robotic process automation (RPA) should be making big differences in businesses; but for the most part, they’re achieving only modest, incremental benefits. Why aren’t they delivering performance breakthroughs? In answering this question, we need

Why Aren’t We Seeing New Technologies Deliver Business Performance Breakthroughs?

There’s an important dynamic happening with new technologies. Cloud, analytics, cognitive computing, and robotic process automation (RPA) are available to businesses today, but they’re only creating modest, incremental gains. Why aren’t these technologies creating a bigger difference in businesses? Take cloud for example. We’re way past the point of discussing whether or not to

Dealing with Organizational Change Inherent in Driving Today’s Application Services

In my two previous blog posts, I pointed out two factors driving demand for application services today, and that they result in greenfield and brownfield opportunities. The third factor in the app demand profile is what we at Everest Group refer to as “vanishing scope.” The objective here is to use new technologies to

Brownfield Opportunities in Demand Profile for Application Services

In my previous blog post, I discussed greenfield opportunities, an exciting area of demand for application services. Among the three factors in the demand profile for app services today, another factor is the desire to change the way services are delivered. For these “brownfield” opportunities, the approach to app demands is very different from

Greenfield Opportunities in Demand Profile for Application Services

Three factors are reshaping the demand profile for application services, changing the services in fundamental ways. The first factor is best exemplified by digital technologies. Basically these are new technologies that create new business opportunities in enterprises. Inside of this would be cloud, mobility, social, big data and the IoT. They are made possible

Tips for Creating Relationships across IT and Business Boundaries

Proven actions that enable more effective communication across lines of business, departments and other silo boundaries. In today’s fast-moving digital world, creating relationships that enable and sustain collaboration to solve problems or create new value is a key to success. And as I’ve blogged before, CIOs need to create relationships between their IT teams

How the IT Model Impacts Realities of Changing Economic Conditions

How CIOs can scale IT costs to fit challenges of oil and gas and other commodity businesses. Businesses dealing with cyclical commodities face ongoing challenges from fluctuating market pricing forces. It’s easy to understand in the context of a business in the oil and gas industry today. The price of their product recently dropped