cloud-based delivery models Archive
If I Were the Man You Wanted
On July 11, 2014 In Thought Leadership
Singer/songwriter Lyle Lovett wrote a song with the line “If I were the man you wanted, I would not be the man that I am.” With apologies to Lyle Lovett, I think this is a very appropriate line when applied to IT infrastructure services today. Clients’ changing expectations of their incumbent IT infrastructure service
Cloud Places Service Providers on the Horns of a Dilemma
On May 20, 2014 In Thought Leadership
The Promised Land of SaaS and cloud models in the services world is clearly visible, but it’s frustratingly difficult for service providers to get there. The new models are the land for service providers’ growth and profits, but providers are finding it painful and frustrating as they try to move to the new models.
The Good and Bad News in Governing Cloud-Based Services
On November 18, 2013 In Thought Leadership
Cloud-based services are distinctly different from traditional outsourcing not only because of the obvious cost and agility benefits but also because they fuel the need for a different kind of management of the services. From a management perspective the governance is transformational because it allows the governance team to change their focus on how