Cognizant Archive
How to Evaluate Your Service Providers in 2017
On February 22, 2017 In Thought Leadership
In a video discussion, General Electric’s CEO Jeff Immelt discussed digital transformation and stated that companies must “either embrace the future or you’ll find yourself not able to satisfy your customers.” Third-party IT and business service providers also face a changing market and are taking steps to align themselves with the new business realities
The Cognizant Dilemma
On February 22, 2017 In Thought Leadership
A very public debate has been taking place between Cognizant and Elliot Management Corp – the activist investor that bought a $1.4 billion stake in Cognizant a year ago. Effectively, Elliot has actively sought to alter the course Cognizant’s board has taken for dealing with the changing situation in the IT services industry. As
Cognizant’s Cash Choice is a Lesson for All Service Providers
On December 1, 2016 In Thought Leadership
Cognizant is now in a position where it must make important choices, and by extension, most service providers are likely to face the same situation soon. Elliott Management, an activist investor, took a position in Cognizant. When Elliott compared Cognizant’s performance to other benchmark companies in the services industry, it determined that Cognizant is
TCS Makes Digital Bet against Accenture and Cognizant
On August 30, 2016 In Thought Leadership
TCS is the largest Indian heritage player in the services industry and is a true market leader. But like the rest of the services industry, TCS faces the maturity of the labor arbitrage market. We see it reflected in TCS’ growth over the last year and in its prospects of growth going forward. Like
Internet of Things Opens Up Intriguing New Growth Opportunities for Service Providers
On September 2, 2014 In Thought Leadership
Code Halos: How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business, by Cognizant’s Malcolm Frank, Paul Roehrig and Ben Pring, discusses the impact of the already huge and ever-increasing amounts of data surrounding individuals and our environment. The authors point out today many pieces of equipment or devices
The Limits of Verticalization
On May 5, 2014 In Thought Leadership
Many service providers are busy organizing along vertical industries and going to market with vertical solutions. As the services industry matures, it’s very clear that customers want to do business with companies that understand their industry. However, many providers find that verticalization doesn’t give them the growth acceleration they anticipated. So there are limits
Cognizant Shows New Signs of a Market Maturing
On March 13, 2014 In Thought Leadership
In its latest quarterly earnings report, Cognizant recently guided to slower growth than they achieved last year. Although it is usual for Cognizant to be conservative in its guidance, it is still notable that it is sanguine about repeating last year’s strong performance in what most regard as an improving economy. Cognizant has been
Cognizant Prepares for Inevitable Shift in Immigration Law
On January 10, 2014 In Thought Leadership
Cognizant recently made two key announcements. One was that they are hiring 10,000 people in the United States. The other is that they are relocating their operations center from New Jersey to College Station, Texas. Taken together, it’s evident that Cognizant is doubling down on its U.S. presence. It’s moving to low-cost locations and
Cognizant Finds the Secret to Growing a Services Business Faster
On November 7, 2013 In Thought Leadership
Service providers often ask Everest Group for advice on how to grow their business faster. We usually find that their starting-point perspective has a pitfall. They fall for the seduction of new logos. The problem with this growth strategy is that it’s very difficult to win a brand new customer without “privilege.” Privilege is
What’s Differentiating about TCS and Cognizant?
On August 2, 2013 In Thought Leadership
It’s earnings season for the outsourcing industry. So far, we’re seeing mixed results: modest growth in most companies (including Accenture, IBM, Infosys and Wipro ) and strong growth in a few. Notably, Cognizant and TCS are pulling away from the pack. Or as my old running coach would say, they are showing the competition
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