IBM Archive
Why Do Accenture And IBM Stand Out When Markets Change?
On December 20, 2017 In Thought Leadership
Many industry analysts have a theory that digital transformation will happen rapidly. But I don’t believe that. I think it will happen over five to 10 years. While digital adoption grows, we’ll see dramatic consolidation in the IT and business process services markets based on the legacy labor arbitrage factory model. A plethora of
The Future of IBM’s Watson and Cognitive Computing
On June 2, 2015 In Thought Leadership
I had the privilege of being at IBM and seeing first hand Watson working on powerful use cases. I must say, even now after a few days of reflecting on it, I think I’m even more impressed with its power and capability than when I was at IBM and saw Watson in use. If,
Lessons from IBM
On May 11, 2015 In Thought Leadership
Have you noticed how few service providers have the ability maintain a market leader role when the market changes to favor new technologies, or new service models? It’s very difficult to make this shift, and I’ve seen very few companies achieve the shift – let alone do it three times. Just one. Wow! If
The Truth in IBM and TCS Layoffs and What it Means to Services Industry Customers and Providers
On February 2, 2015 In Thought Leadership
Over the last few weeks, we saw “bad news” about massive layoffs at IBM (100,000) and TCS (25,000), two of the industry’s largest services companies and market leaders. Those numbers proved to be overstated, but clarification on the real numbers isn’t what’s important. The numbers distract from the real issue. Attention-grabbing news headlines and
IBM Takes Steps to Ensure It Will Be Relevant for the Future
On October 30, 2014 In Thought Leadership
IBM is taking some bitter medicine right now in its series of divestments. Big Blue recently exited the chip manufacturing business by spinning off that division to Globalfoundries. The move comes on the heels of having exited its server business and voice and transaction BPO business. There’s a lot of media attention to “IBM’s
IBM Positioning for Dominance in Future of Infrastructure Services
On August 12, 2014 In Thought Leadership
I recently had the privilege to sit through a two-day session with IBM’s senior executive team in services. I’m someone who tries not to drink the Kool-Aid. Even so, I came away truly impressed by the work that IBM has done to position itself to be relevant and a major player in the future
Accenture and IBM Playing from the Same Playbook in Shaping Their Future
On August 4, 2014 In Thought Leadership
Accenture appears to be picking up its pace of acquisitions and making a series of big moves. This is not a new tactic for Accenture; historically nearly every time you turned around there was another Accenture acquisition. But clearly the pace has quickened and the size of the acquisitions has increased. It’s important to
Sizing Up PwC’s Acquisition of Booz
On April 8, 2014 In Thought Leadership
PwC announced last Friday that it completed its acquisition of Booz & Company — now named “Strategy&.” Why did Booz agree to be acquired and why did PwC want Booz? And what does this mean for the services industry? My opinion: It’s a bold move that has the signs of being a game-changer in
Is Xerox Changing Direction or Is It More of the Same?
On March 27, 2014 In Thought Leadership
I’m watching with great interest the current change in leadership at Xerox. They just announced that Lynn Blodgett will retire at the end of 2014 and Robert Zapfel will join the firm on April 1 as president of Xerox Services and EVP of the corporation, reporting to the chairman and CEO. Bob has had
Are We Hearing the Swan Song for RIM Services?
On March 21, 2014 In Thought Leadership
Remote infrastructure management (RIM) services were the disrupter for asset-heavy infrastructure services over the past several years and, in all likelihood, will continue to be for the next few years. However, as we look down the road it appears that RIM will hit the speed bump of automation and cloud, which will impact RIM
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