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Does Accenture’s Acquisition of Zenta and Duck Creek Signal Industry Maturation?

In the last several days, Accenture – a firm that has largely focused on organic growth strategies and avoided significant inorganic expansion activities – announced two acquisitions: Zenta, a U.S. mortgage processing firm, and Duck Creek, a provider of software solutions for the property and casualty insurance industry. When Accenture does occasionally make acquisitions,

HP’s Strategic Decisions – What’s the Next Shoe to Drop?

In 1729, Anglo-Irish satirist, essayist, and political pamphleteer Jonathan Swift penned a satirical paper suggesting that to prevent the children of poor people in Ireland from being a burden to their parents or country, and to make them beneficial to the public, the Irish should eat their own children. Driving toward services leadership may

What If the Hackers Had Attacked Sony Through Microsoft Azure Instead of Amazon’s EC2?

There is widespread speculation that the recent attack on Sony was accomplished by utilizing credit card information stolen via compute resources purchased from Amazon’s EC2 cloud offering. This high profile incident has attracted attention in the mainstream press and in the blogosphere, underscoring the interconnected and anonymous nature of cloud computing, as well as

Microsoft Confuses Economies of Scale with Next Generation Data Centers

In a recent article in Information Week, a Microsoft executive made the claim that the economies of scale of cloud data centers were so compelling that few companies, if any, would want to continue to operate their own. He went on to offer Microsoft’s cloud data centers as the proof point. He stated the

Will the U.S. Government “Arthur Andersen” Infosys?

As is well-documented at this time, a whistle blower and current Infosys employee has brought suit against Infosys claiming that Infosys has criminally manipulated U.S. immigration law to allow it to bring large numbers of employees into the United States to do work under visas that do not allow such activities. This in turn

Indian Heritage Providers Are Achieving Differentiation

One of my partners recently returned from a conference remarking that he could randomly put any service provider’s logo on any of the collateral being distributed and nobody would notice.  Everyone’s message was essentially the same as their competitors. It is difficult to differentiate among the Indian heritage providers. Or at least it has

Eleven in 2011: Everest Group’s Predictions for the Global Services Industry

The number 11 holds far-reaching significance in numerology, in the bible, among doomsday theorists, and in the dice game craps, to name just a few instances. What’s the significance of Everest Group’s 11 predictions for the global services industry in 2011? Let’s take a look.  1. Unleashed discretionary spend that fueled the 2010 global