Digital Transformaiton Archive

A business model change often overwhelms transformation initiatives. As I blogged previously, digital transformation collapses business processes into data. When organizations start looking at their business through the lens of data instead of the lens of a business process, serious issues arise. How the people in a company use the data and make decisions about

The effects digital transformation reminds me of the beginning words in Charles Dickens’ “A Tale of Two Cities” – it was the best of times, it was the worst of times, … it was the spring of hope, it was the winter of despair …. One of the interesting aspects of digital transformation is

In digital transformation, it’s an undeniable fact that many companies end up getting nowhere close to hitting their goal. But a major US retail bank undertook a highly strategic project to build the back-end support system for a digital payments transaction platform, and it achieved outstanding results. A compelling high level of productivity. A

For the past few years, the pendulum for control over technology decisions moved into the business, and the stakeholders other than the CIO gained increasing flexibility to deploy technology. Now we’re seeing a bit of a pendulum swing back towards the CIO’s influence. It isn’t that we’re going back to the days in which

  Two important activities are happening today in IT. One is a requirement to modernize IT. The second is digital transformation. These are the types of initiatives happening now in all enterprises. Both are important. Both drive value. Both prepare IT to make a bigger impact on the business, and both lower costs. But

Many multinational companies are taking action to turn their vision benefits from digital transformation to reality. Going on that journey in a company with global operations is even more beneficial – but also more complicated. Far-reaching, thorny issues involved in changing a company’s business model and status quo operations become even more disruptive on a global