Forbes Archive

Any emerging technology goes through a hype stage. It takes a while to get the kinks out and for pilots and proofs of concepts to prove use cases and shift the curve to broad adoption. The power and disruption of blockchain is evident in the news almost daily, and people are beginning to understand

Every senior executive recognizes that digital disruptions are both a huge potential blessing and an enormous threat. Companies can be Uberized out of existence, as is happening with taxi cabs. Or like Amazon, companies can create whole new offerings and competitive advantage. GE uses the power of the Internet of Things to create a

There is a do-it-yourself (DIY) movement building in the services space. At Everest Group, we continually track the number of Global In-house Center (GIC) startups, and the number is accelerating. Along with new startups, existing GICs (formerly known as “captives,” or enterprise shared-services organizations in low-cost areas) are expanding their scope. In this post,

It’s no surprise that companies are diving into digital. When combined with new business models, digital technologies not only result in extreme efficiencies but also set the stage for the ability to change a company’s competitive posture. We’re seeing markets transform as they rotate into digital. Moving into the digital world drives two effects.

Companies in some highly regulated industries often view digital transformation and digital restructuring as being constrained by laws and regulations that don’t evolve fast enough to allow digital transformation to happen. But there’s another side to the regulatory coin: sometimes regulatory changes enable and drive disruption and business transformation. That’s about to happen in

I recently had the privilege of attending at the United Nations an invited gathering of individuals active in the Artificial Intelligence (AI) space. The meeting was hosted by UNOPS with a view to consider how AI can be better deployed to support the UN mission. The attendees included leaders in AI and its related

There’s a new threat on the horizon for advertising agencies. Leading successful service providers including Accenture, Deloitte, KPMG, IBM, McKinsey and PwC are acquiring advertising companies. Why should you take note of this movement if you’re not in the advertising business? Because it serves as a warning for other industries: digital platforms are starting

US pharmaceutical companies may be counting their lucky stars now that healthcare reform is a dead issue for the time being. But they shouldn’t. They are still very vulnerable to increasing political pressure from the Trump Administration. The good news is there are actions these companies can take in the face of this pressure,

The most important investments companies are making right now are around technology. And that’s no wonder. Digital opportunities within application services alone prove successful in achieving efficiency, growth and enablement. It’s so easy to book a business reservation or check in with your flight on your smartphone, for instance. And it’s easy to communicate

Two years ago, I blogged about the switch from CIOs to CFOs as the new influencer in technology spend decisions. Fast forward to today, and there’s a lot of talk about how CFOs can become a more strategic partner to the business by adding more value. There are a couple of approaches that companies