Thought Leadership Archive

What’s Differentiating about TCS and Cognizant?

It’s earnings season for the outsourcing industry. So far, we’re seeing mixed results: modest growth in most companies (including Accenture, IBM, Infosys and Wipro ) and strong growth in a few. Notably, Cognizant and TCS are pulling away from the pack. Or as my old running coach would say, they are showing the competition

Immigration and H-1B Visa Reform — Dead on Arrival, or Alive and Kicking?

I’ve blogged before about the impending immigration reform, with its accompanying H-1B visa reform and onerous provisions that will reshape the global services industry. Congress is now halfway down the path to deciding on immigration reform. The scuttlebutt in the global services industry is that immigration reform is dead and there’s no need to

Will Infosys Need to Acquire BPO and Infrastructure Properties Before it Can Reignite Traditional Outsourcing Growth?

Recently Infosys posted better-than-expected earnings. But it also indicated an upcoming adjustment in strategy, stating it plans to pursue growth through traditional outsourcing contracts and will deemphasize its focus on software as a source of growth. Infosys has long been a stalwart of the Indian heritage firms and built its impressive growth and profitability

How Sales and Marketing Teams Can Avoid Being Bitten by the Paradigm Shift in IT Spend Decisions

Organizations are facing a paradigm shift in the way they envision, initiate and fund technology that drives business value. As discussed in my prior blog post, The Curveball Impact on IT Spend Decisions, a shift in influence has created two distinct buying markets within an organization. These two markets behave very differently and thus

The Curveball Impact on IT Spend Decisions

There is an interesting new twist these days on how organizations initiate, fund, and make IT spend decisions. It’s sparked by two major trends: Nicholas Carr’s 2003 Harvard Business Review article claiming that “IT doesn’t matter” and the consumerization of IT. As a result, some organizations no longer view their CIOs as responsible for

Empire Building: The Impact of IBM’s Acquisition of SoftLayer Technologies

The cloud services space just got a lot more interesting. Announced earlier this month, IBM paid a hefty price — $2 billion — to buy Dallas, Texas-based SoftLayer Technologies, the world’s largest privately held cloud computing infrastructure provider. IBM is now well on the way to delivering on the goal stated in its 2012

The Blind Side Blitz: How Business Users Impact Next-Generation IT Spend

Seemingly out of nowhere, users hit enterprise IT spend on its blind side. Like a blitzing 265-pound football linebacker that the quarterback doesn’t see running up behind him to tackle him, business units and end users blitzed past the IT group and rapidly adopted cloud, mobile and other next-generation IT solutions wherever and whenever

Analyzing Risk-Mitigation Strategies for Indian Service Providers’ Impact from U.S. Immigration Reform

The U.S. Congress took steps last week that bring proposed immigration reform — and associated H-1B visa reform — even closer to passing into law. The Senate Judiciary Committee passed the full bill on a bipartisan vote of 13-5. They also agreed to key compromises that, if passed, raise the annual cap on H-1B

A Detailed Look at How the U.S. Immigration Reform Will Impact Indian Service Providers and Their Customers

In this second post in our blog series on impacts from U.S. immigration reform, we explore the likely outcomes that will affect the Indian heritage providers and their customers. As explained in our first post, Critical Impacts on the Global Services Industry Due to Upcoming Immigration Reform, the large Indian providers are the most aggressive

Critical Impacts on the Global Services Industry Due to Upcoming Immigration Reform

We’ve reached an interesting point in the use of H-1B work visas in the global services industry. Despite many years of debating the necessity to change U.S. visa policies, visa reform failed to get traction. However, the situation has changed with the sweeping U.S. immigration bill. H-1B visa reform is by necessity part of