Peter Bendor-Samuel

Many companies now experience dramatic improvements in productivity – measured by the effectiveness and efficiency of work. They achieve these improvements because of implementing the new operating models and agile methodologies. However, companies still looking to achieve productivity improvements find a fundamental dilemma in trying to implement necessary changes associated with the new operating

Increasingly this year, we see many companies that aggressively migrated their work from on-premises clouds looking to move work back to on-premises and private clouds. The mindset that the public cloud saves money because a company only pays for what it uses is just theoretical and really an illusion. Realistically, companies tend to buy

Prices are rising for goods throughout the US economy because of inflation. Prices are also rising in third-party services, but the increase is more complicated than just an effect of inflation. Let’s look at those complicating factors and the trends in how the price increase affects companies using third-party services. Read more in my

When you evaluate potential third-party service providers, you want to assess them across dimensions that allow your company to take action. Which providers should you give more work to? Which ones should be strategic partners? There simply are too many variables to consider. At Everest Group, we considered this problem and found none of

Digital transformation is accelerating as we come out of the COVID-19 pandemic, with more and more companies starting to achieve tangible and meaningful business results. Companies are also undertaking the grand adventure of implementing new operating models that offer better competitive positioning and a lower cost to serve. In addition, we now face an

In my recent conversations with Fortune 500 CEOs and other senior leaders of large enterprises, some report their workforce is already starting to shift back to the office from the prior work-from-home model in place during the COVID-19 pandemic. Most state they want their workforce fully back in the office instead of working from

Companies that create annual budgets will find their 2021 budget busted because of the rapidly increasing rise in the price of talent – both for internal employees and for talent provided by third-party service providers. Even the wage situation six months ago is significantly different from now, as are the chances for hiring and

Every company wants to create new value for competitive advantage. One component of value is hyperproductivity. In the past, I blogged about eight levers that help achieve hyperproductivity; and I have observed more than one company achieve a 350% productivity improvement in a year using these levers. I now want to focus on one of those

Do you know that some software development teams have improved their productivity by 100-200% in a year, and some even by 350%? Most companies complain that their IT teams do not operate quickly enough and/or do not meet business needs. I blogged in the past about how to drive dramatic productivity improvements. But as I

Every company contracting with third-party service providers wants a provider that gives them a good price. On the surface, this is an obvious selection criterion that would put a provider in the winner column. But customer experience is a much deeper and more valuable evaluation component than pricing. Read more in my blog on