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How Companies Unleash Value Creation Through Collaborative Networks

Ecosystems always existed in businesses, but the importance of collaboration across ecosystems dramatically increases today in the effort to create new value. However, the underlying software architecture – traditional database technology – that supports collaboration was built for a siloed, boundaried approach to business, not a networked approach among multiple enterprises or even multiple

How To Drive Dramatic Productivity Improvements | Blog

Most companies choose to lower cost in their service areas by using labor arbitrage and outsourcing and, in doing so, save an average of 20%. An alternative approach is to increase productivity; recently, some firms achieved 100-200% improvement  in areas such as applications development and maintenance and other service areas. Clearly the potential offered

Why Benchmarking Is Of Limited Use

When companies use benchmarking, their goal is to identify how their performance compares to other companies and hopefully identify how they can improve costs and performance. Nearly every sizeable company pays for benchmarks. And there is a large benchmarking industry (and my company, Everest Group, participates in this industry). But I believe there is

Balance Sheet Clean-Up Efforts Drive New Opportunities

Companies take different approaches for survival in what now looks to be a protracted and difficult recession caused by the COVID-19 pandemic and global economic crisis. Many want to clean up their balance sheets and focus on their core business. I note several trends in activities emerging from this effort, which also present new

Data Management: An Unwitting Game Of Russian Roulette

I noted in several recent blogs that the COVID-19 crisis increased the need for digital transformation because the crisis brings new value-creation opportunities to businesses, and I explained how to capture those business advantages even in a recession. It necessitates implementing the right infrastructure – not just cloud and automation, but also a robust data management capability. Unfortunately, many companies

Is Work-From-Home Productivity A Mirage?

During the COVID-19 crisis, companies moved nearly all their white-collar workers around the world to work from home. It was an eye-opening experience. Almost universally, executives were surprised that working from home is far more effective than they anticipated. In fact, in many instances, it appears that people are more productive working from home

There is a huge problem with trying to increase productivity in functions, processes and in business teams. Measurements of productivity look at the efficiency of a task. The assumption: if companies focus on making activities more efficient, they will increase productivity. History has not been kind to that belief. So, what enables the ability

Manage Productivity With Employees Working From Home

As economies open up after the initial COVID-19 crisis that forced people to work from home, we see companies exploring the prospect of integrating the work-from-home model as a part of their operations at least for an extended future and probably permanently. But there is a fundamental question that they must resolve about this

Paradox Of GBS / GIC Marketplace Due To COVID-19 Crisis

American politician Rahm Emanuel advised, “You never want a serious crisis to go to waste.” As companies begin to exit the COVID-19 crisis, they look at the business world through new eyes. In a recession, they need to reduce costs. Further, most employees now work from home. Together, these factors, forced by the pandemic,

Wipro’s Big Bet With New CEO Thierry Delaporte

Last Friday, May 29, Wipro appointed Capgemini’s former COO, Thierry Delaporte, as its new CEO and MD. This is an intriguing time for Wipro to change its leadership. The third-party services industry is now at an inflection point, and there are typically opportunities for market share shifts to happen at these points. Here is